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What is cultural fluency? And why is it important?

What is cultural fluency? And why is it important?

By Kim Fitzsimons Unless you’re working in a foreign country, cultural fluency, understanding how to effectively interact with those from different cultures and backgrounds might not seem like a critical job skill. But as the workplace becomes increasingly...
Multicultural Markets and Mortgage Application Fallout

Multicultural Markets and Mortgage Application Fallout

by Anne DeSimone The 2018 Home Mortgage Disclosure Act (HMDA) filings indicate data submissions from more than 5,600 institutions on approximately 10.3 million home mortgage applications. This total includes approximately 2 million applications that the lender closed...