Jun 3, 2020 | Customer Experience
by Dr. Stephanie Parson In this article, Dr. Parson gives us some great tips on how to create unforgettable customer experiences. It has been said that positive customer service has the following characteristics: it is a surprise to the customer, it is greater than...
Jun 3, 2020 | Growing A Business
by Gerri Knilans Not long ago, prospects and customers were a more homogenous group, often located in the communities and surrounding areas in which they lived and worked. Today, with the advances in technology and the growth of a multicultural population, companies...
Jun 2, 2020 | Entertainment
by Gil Kaufman Two Atlantic Records executives have issued an impassioned plea that #TheShowMustBePaused in response to the deaths of George Floyd, Breonna Taylor, Ahmaud Arbery and “other black citizens at the hands of police” as part of tomorrow’s...
Jun 2, 2020 | Health & Wellness
By Melanie Mignucci Late in the last week of May, cities across America erupted in protests, angry about the deaths of George Floyd, Breonna Taylor, Tony McDade, and about the pattern of police violence against Black people. In Minneapolis, where Floyd was killed...