Customer Expectations On A Global Scale
By Simon Fraser In today’s connected world, managing a customer’s expectation and consistently creating positive experiences has proven to be a challenge for many organisations. Part of the challenges in Customer Experience can be attributed to a variance in...
After Successful Start In Southern Market, Jessie Tuno Expands Butter And Bean To 2nd Location
By Karyl Carmignani Jessie Tuno hasn’t always been a wizard in the kitchen, patiently parsing ingredients and meticulously melding flavor notes. But after an arduous two-decade journey, she is now a certified chef and business owner of Butter and Bean at the Southern...
How Cultural Differences Impact Customer Experience
By Karolina Kulach Does your client portfolio include customers from abroad or do you expect it to in the future? If so, it’s important to apply cultural awareness to every aspect of your customer experience (CX) strategy, including customer service, advertising,...
Opening Doors To Black Homeownership
By Carl Smith The gap between Black and white homeownership rates in 2022 was wider than it had been in 1960. Habitat for Humanity is leveraging a generous donation and government assistance to expand the number of homeowners in priority markets. In Brief: More than...MultiCulturalism Today™
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About MCT
Multiculturalism Today™ is a “social enterprise” committed to building community and amplifying diversity.
Let us build communities where our children are proud of their heritage; where our colors, creed, origins, and languages are respected without automatic affiliation with crime, terrorism, or disease, etc.
Let us leverage group decision making to cultivate businesses to strategically create careers, political inclusion, and groom leaders within our respective communities.
Let us celebrate our uniqueness, share in our successes, learn from our setbacks, and eliminate the cultural division that is continuously leveraged against us all.
We do not need one leader or savior, we all have a responsibility to invest our influence in the change we want to see, no matter how small!
Let us grow together through collaboration, communication, inclusion, and leadership excellence!